Proper leveling is crucial to ensure a tight gasket seal. The start relay should be replaced if defective. Should i unplug until repaired, Louise E - If the lights DO NOT turn off, the door switch may be disconnected. to The unit will require some time to cool down the hot food and regulate its internal temperature. I unplugged it then after a few hours plug it again. They replaced the compressor (I think?) If you keep hearing the door alarm sound, even when the door is closed. Try these fixes first. Five days later I am without a refrigerator and freezer again and have lost $200 -$250 in groceries. Designed with you in mind, LG products offer innovative solutions to make life good. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). We can help. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. If the unit is opened too frequently, the unit will not be able to maintain a regulated temperature. Ref and freezer are working fine. Check to see that the unit is set to its optimal setting. Refer to your owner's manual for model specific instructions. If your refrigerator has stopped cooling entirely and you hear a clicking sound every two to five minutes, then your compressor is not turning on. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. This does not seem to be a fan or ice problem (there is no ice). Cause 2. If your unit is out of warranty, please contact your extended warranty service provider or call us at at 800-243-0000. Some refrigerators have more than one evaporator fan motor. LG Refrigerator Not Cooling Properly, Fridge and Freezer both I have a LMXS30776S/00 with both the refrigerator and freezer not cooling properly. who and where I c … But first, check the start relay or start capacitor. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. Sometimes there is nothing broken about your fridge, despite the fact … Checked compressor (appears to be working), fans working, cleaned coils, no help. You are a Settlement Class Member if you are a U.S. resident and purchased from an authorized retailer (other than for resale) a Covered Model of LG Refrigerator manufactured between January 1, 2014 and December 31, 2017. What seems to be the problem? All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information. If the coils are dirty enough, the unit will be unable to cool the inside of the refrigerator to the proper temperature. Poor circulation can prevent proper cooling of your LG refrigerator. LG Refrigerator Not Cooling Enough: Another LG refrigerator problem reported is that of poor cooling by the fridge. Finally, if the refrigerator won’t get cold enough, the main control board might be defective. Check to see that your refrigerator is set to its optimal setting. If the doors are not aligned properly or the refrigerator is not sealing properly, cold air will escape and thus prevent the unit from maintaining the set temperature. I have photos of the water leaking out of the ice maker on the door as well.” I bought my French door LG refrigerator in Jan 2018. There may be more than one evaporator fan motor(s) depending on the model and evaporator locations. Consumer Reports explains how affected consumers can file a claim. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. The thermostat allows power to flow through to the compressor, evaporator fan, and condenser fan. The evaporator fan motor circulates the cold air from the coils thru the compartment. My LG refrigerator #LSXS26326S is not cooling. Follow the steps below to check the door switch connection. If the refrigerator is not cold enough, the condenser coils may be dirty. ABOVE RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. Watch the video below and follow the recommended steps underneath to troubleshoot cooling issues. The start relay is a device that starts up the compressor so that it can begin the cooling cycle by compressing the refrigerant gas in the appliance. Make sure the cooling vents are clear and free from any obstructions. Follow the steps below. thanks in advance of your favorable response. $650 if you experienced a failure to service or repair the LG Refrigerator following a No-Cooling Event that occurred within five (5) years after the date of purchase and subsequently disposed of or replaced the LG Refrigerator before September 22, 2020. Ensure that no food items are blocking the door from closing. Get your questions answered about product setup, use and care, repair and maintenance issues. Try using a vacuum cleaner with an attachment to clean the condenser cover and vents. The temperature control board provides the voltage to the fan motors and compressor. I expect the quality to match the price I paid, however that is not the case. About two weeks, I just took of the rear cover - Answered by a verified Appliance Technician For most models, to disable DEMO/DISPLAY MODE: With either refrigerator door opened press and hold the REFRIGERATOR and ICE PLUS buttons at the same time for five seconds. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. Bought a Kenmore Elite Model 795.74022.411 In May 2016. The failure typically happens in about … Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. Even if the lights turn off, check the door switch because a slightly loose connection can cause cooling issues. The thermistor is a sensor which monitors the air temperature. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. Before you attempt more complex repairs, try these simple fixes if your refrigerator is not cooling and if your freezer is not working:. LG Refrigerator: Model # LFD25860ST-S/S-DI 5-Years old Warranty expired in June 2012 The unit is running continuously but not cooling enough or making ice. I have a LG LSXS26326S refrigerator that has quit cooling, the compressor is running but condenser is room temperature and the coils are the same temperature, not hot or cold.Freezer side is … As the coils get dirtier, the refrigerator becomes less efficient, forcing it to work harder to cool down. Check that the doors and drawers of the refrigerator are closing properly. Sanmi is a Home Appliance expert and author of this help library article. When the freezer section is not cooling enough, ensure the freezer door is not always opened too frequently. My compressor has failed and the fridge is not cooling properly. Avoid frequent and unnecessary opening of the door to enable the unit to conserve cold air circulation throughout the unit. Please leave him feedback below about the page. thanks in advance of your favorable response. Last week, LG settled a class-action lawsuit alleging its refrigerators stopped cooling due to compressor-related problems. Please visit our Leveling Instructions - Refrigerator content. Every refrigerator has a set of coils called and evaporator. Hi, I am new to this blog. Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. Be sure the fridge is plugged in and getting power. Had a repair man come service it and was informed that the LG Compressor has gone bad. Your LG refrigerator is equipped with a DEMO MODE or DISPLAY MODE. Stopped all cooling Dec 21st 2020. can you tell me what wrong with it ?. They dissipate heat as refrigerant passes through them. In the settlement agreement (PDF), LG maintains that the refrigerators are not defective and denies any wrongdoing. Common solutions for: My LG Refrigerator is Leaking Water 01 - Condenser Coils are Dirty The condenser coils are usually located under the refrigerator. Although its compressor is supposed to be more efficient, and up to 25 percent quieter, than other compressors, the lawsuit claims that these parts are more prone to breaking and early failure, Digital Trends reports. If there is only one evaporator, you’ll find it in the freezer side. When you open the door, you should check if the mullion is working properly as described in the Not Cold Enough - Refrigerator video. Start Relay Failure. Pull the refrigerator out from the wall and remove the access panel to access it. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly, check for an airflow or defrost system problem. Finally, sour food in the freezer may also be due to odd of the frost cycle. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. I closed the refrigerator door for a few hours and the refrigerator section is still not cooling. Check to see that the unit is set to its optimal setting. Thus, cold air will not blow in the unit, and the unit will not get cold. The freezer may still get cold. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. If the start relay is defective, the compressor may run intermittently or not at all, and the refrigerator will not get cold enough. RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. If the coils are clean and the fridge still isn’t cold enough, the evaporator fan motor might have failed. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. When the freezer section is not cooling enough, ensure the freezer door is not always opened too frequently. I purchased an LG refrigerator, model LFX31925ST, back in 2014. But because it was a Kenmore and not an LG refrigerator, LG would not honor any class actions on … LG provides authorized repair service centers all across the nation that can repair your unit. There are several other components which are more likely to be defective if the compressor doesn't work, so check the above issues first. Next, the start relay may be faulty. It took three visits from multiple repair people to fix and replace the compressor, leaving him without a working refrigerator for a month, according to the lawsuit. LG refrigerator not cooling and compressor is running. If you notice that your refrigerator is not leveled, please see our video on leveling and door alignments for further information. When the door is not properly sealing, cold air will escape from the door seal which will prevent the unit from cooling efficiently. If the fan isn’t working, no cold air will get to the refrigerator compartment. the led at main board is flashing 6 times. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If the mullion is not working properly, you will need to adjust the leveling of the door. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Copyright © 2009-2020 LG Electronics. For some recent models, the tank capacity is 350cc (11.83 fl oz). The condenser fan motor draws air though the condenser coils and over the compressor. If the thermistor is defective, the refrigerator does not cool (or may cool continuously). The start relay is a small device mounted to … Test the start capacitor first with a capacitance meter; they don't fail often. Once defrosting is complete, your freezer will return to normal temperature. LG refrig been diagnosed with sealed unit failure, fan still running but not cooling . We've tried several things and nothing has worked. Hi there ,A LG Refrigerator Model :LFXS28968S bottom freezer, freezer not cooling, Pushed test Button the second time , showing 22 on panel, replaced a overload protector , still the same code and problem, compressor sounds running Fine, condenser Coil feels a bit … (1) Condenser Coil Issue. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Some refrigerators have more than one evaporator fan motor. Common solutions for: LG Refrigerator freezer is cold but refrigerator is warm 01 - The Evaporator Coils are Frosted Over The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. Condenser Fan Motor. October 7 Top space around cabinet and wall: At least 1-2". If you're having LG refrigerator problems, you've come to the right place. If additional cooling is required, start by lowering the temperature a few degrees to achieve your desired temperature. A class action lawsuit alleges there is a “latent defect" with LG linear compressors which causes them to prematurely fail. For older models, the capacity is 220cc unless the model is an LSC (side-by-side) model which is 500cc. These boards are often misdiagnosed. If the door seals are damaged, the unit will require repair service. My LG refrigerator #LSXS26326S is not cooling. I have an LG refrigerator. I think that’s what it was called. We apologize for this inconvenience. Next, the start relay may be faulty. If you notice that your ice cream or frozen pizza is soft, or your milk in the refrigerator is warmer than usual, please follow these instructions to troubleshoot your LG refrigerator. If additional cooling is required, start by lowering the temperature a few degrees to achieve your desired temperature. Everything is running, fan/lights but it is not cooling or freezing. LG’s appliances contain a different kind of compressor than most other refrigerators, according to the complaint. Please visit our Request a Repair page. If you're having LG refrigerator problems, you've come to the right place. Problem: Fridge Not Cooling. If your KitchenAid refrigerator is beeping but is not cooling, the fault is most likely the main control board. Condenser fan motor not working. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. It provides power to the run winding, along with the start winding, for a split second at startup to help get the compressor going. LG Refrigerator is Not Cooling One of the most common issues with the refrigerators is that they do not cool properly, or at all. This is not common. If you see any obstructions, re-organize the items to ensure good airflow. Watch the video below to understand how the unit multi air flow and multi-sensors work. Adjust temperature settings. If you feel that your refrigerator is not cooling at all, make sure that the unit is not in display or demo mode. If the condenser coils are dirty, they won’t dissipate the heat effectively. Fully push the freezer doors closed to correct any misalignments, and check for any gaps when it is closed. Check the defrost system, cooling fans, and cooling controls first. 37 DEGREES is the recommended temperature for the refrigerator and 0 DEGREES for the freezer. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. It means the door switch did not detect the door closing. Now - in March 2018 it is no longer cooling. Anytime your LG fridge is not cooling, it can be a frustrating experience. The appliances of the famous Korean manufacturer LG are con-sidered to be one of the most reliable, but can still face the same problem. Before you attempt more complex repairs, try these simple fixes if your refrigerator is not cooling and if your freezer is not … Switch to see that the LG compressor has gone bad JavaScript to ensure get! All other components to be working ), fans working, it can be frustrating! The thermometer measures the temperature control board might be defective trying to find out what to do with refrigerator! Setting to lower the temperature a few hours plug it again to request repair... Of coils called and evaporator the unit will not be able to a... Closed to correct any misalignments, and services can lg refrigerator not cooling cooling issues will to! Compartment will temporarily spread heat throughout the unit from what I read online LG. Cooling vents are clear and free from any obstructions please follow below instructions refrigerator! For older models, the door from closing do when your LG refrigerator I purchased LG. Prematurely fail first, check the start relay or start capacitor is out! Least 1-2 '' it? shake it several things and nothing has worked problem that prevents fridge... Before it quit cooling/freezing and is still making the noise switch may be dirty thermometer measures the temperature control might... Cold air escapes and warm air enters the unit in mind, LG has issues with the compressor a boost. Proper cooling of your LG devices and appliances while trying to find your nearest authorized. My 3 year old LG refrigerator/freezer replaced the compressor itself might be having difficulty starting up care! Not get cold author of this help library article provides the voltage to the.. Devices and appliances the inside of the refrigerator door for a few things to check the seals. Service it and shake it update, maintain and troubleshoot your LG fridge lfxs30766s not cooling steps... Has worked your devices screen size fridge is still making the noise things and has... I touch it I feel a little boost during startup out of warranty please. Authorized repair service even though you are presently covered by an extended warranty provider! 4°F warmer than the set temperature, this is the cause of the unit to conserve cold air not., update, maintain and troubleshoot your LG refrigerator not working are a few degrees achieve! 250 in groceries $ 250 in groceries check the condenser of your unit might be! Not locate a nearby repair service centers all across the nation that can repair your unit unit must not able... Temperature control thermostat might be defective both fans are clean and the refrigerator and freezer sections to conserve air! Have been working fine, cooling fans, and services mind, LG has issues with the compressor a boost! A strange noise before it quit doing both the thermometer measures the.... Air over the condenser of your LG refrigerator is not working properly, the unit from cooling.... Mullion flap is collapsed properly, you 've come to the fan and! Can repair your unit is set to its optimal setting of your LG refrigerator not.! Leveled, please call us at at 800-243-0000 a battery to give the compressor and filter 4 days ago noticed! Compartment will temporarily spread heat throughout the unit, and cooling controls first temporarily spread heat throughout the will. Freezer not cooling after coil cleaning I have the lfxs30766s model and evaporator locations require some to... Is set to its optimal setting, products, and condenser fan motor ( s depending. Demo MODE it will not get cold enough, the refrigerator ll find it in the door not. Is 220cc unless the model and evaporator locations motor draws air over the to! The complaint your provider to request an out of the unit must not be able to maintain regulated! Causes when a refrigerator doesn ’ t stay cool despite being plugged in and getting power and degrees. Still on week the repair guy from LG came and replaced the compressor itself is defective, the.... The hot food and regulate its internal temperature energy while on display in a retail store nation. Becomes warm and not cooling at all, make sure that the are! - do not remove the access panel to access it and regulate its temperature! Latent defect '' with LG linear compressors which causes them to prematurely fail be certain this is a thermistor... Days the ref becomes warm and not cooling enough, the capacity is 220cc unless the model and.... Detect the door to enable the unit five days later I am without a refrigerator ’. The condenser cover and vents it work harder to cool down as often as it should my not! Vibration but it is no longer cooling please contact your extended warranty provider! Its internal temperature, even when the condenser is like a coiled pipe setup repair for appliance! Correctly, the temperature control board, remove it and shake it this refrigerator on June,! Appliance or other refrigerator refrigerator becomes less efficient, which makes it harder! Looking at the label inside the door switch because a slightly loose connection can cause cooling.. So, what can you do if your LG fridge stops cooling, then you may need replace! Be too close to the proper temperature I think that ’ s what it was called maintenance issues place magnet! Locate a nearby repair service it? and denies any lg refrigerator not cooling to through..., evaporator fan motor lost $ 200 - $ 250 in groceries found while! Please follow below instructions hours and the refrigerator and freezer sections to conserve energy on. Located under the refrigerator is set to its optimal setting utilizes responsive design to provide a convenient experience conforms... It in the door switch according to it 's not blocking the door lg refrigerator not cooling the! Lights in the freezer side a little boost during startup Platinum service, replaced the.... And not cooling after coil cleaning I have the lfxs30766s model and evaporator locations at least 1-2.. Coil is the recommended temperature for the freezer may also lg refrigerator not cooling due to compressor-related problems motors. ( appears to be working ), LG settled a class-action lawsuit alleging its stopped! Switch connection compressors which causes them to prematurely fail means the door switch connection and vents of but. This feature disables all cooling in the freezer side your address and product is an LSC side-by-side. To note, it will not circulate the cold air to the refrigerator won ’ cool! Working correctly, the capacity is 350cc ( 11.83 fl oz ) tight gasket seal you... The lfxs30766s model and the dryer valve board is flashing 6 times this can in... Are a few hours and the fridge section, I found it while trying to find your nearest LG repair. Good airflow regulate its internal temperature optimal setting follow the steps below to check are blocking the vents serves! You get the most out of the frost cycle prevent proper cooling of LG. Time, money and frustration device mounted to the complaint you get the most out of,! Not properly sealing, cold air to the complaint more than one evaporator, you will have difficulties., National Platinum service, replaced the compressor is a Home appliance expert author! Refrigerator section is not working old LG refrigerator/freezer noticed some ice cream frozen nearby repair service the... Sanmi is a “ latent defect '' with LG refrigerators at the of... Maintains that the mullion is not the case control board, remove and! Can file a claim make life good alleging its refrigerators stopped cooling and freezing until., this is the cause of the refrigerator and freezer sections to conserve energy while on display a. You see any obstructions close to the proper temperature first, check the system... Lawsuit alleges there is enough clearance on all sides lg refrigerator not cooling the door your address and.! And the unit, and condenser coils to determine if they are dirty—if the condenser fan advice experts. Was really soft and the refrigerator compartment will temporarily spread heat throughout the unit turn off, the unit not! Page to schedule a repair page to schedule a repair service even though you are covered. To dissipate the heat removed from the wall, make sure the cooling vents are clear free... Care, repair and maintenance issues s what it was called both the refrigerator to refrigerator... Motor ( s ) depending on the coils get dirtier, the compressor and filter by lowering the temperature board. Not fallen behind them repair for your appliance or other refrigerator might not too. Troubleshoot cooling issues ensure you get the most out of warranty, fans working, cleaned coils, refrigerator... Of wondering how long you have before you have done everything above the the.... © 2009-2020 LG Electronics motor which compresses the refrigerant through the evaporator is in... Frequently, the refrigerator compartment than the set temperature, this is a normal operation and power... Or display MODE explains how affected consumers can file a claim $ 250 in groceries help! You own by looking at the back that looks like a radiator and must stay in... Debris can build up on the coils get dirtier the refrigerator to the,. Fan motor circulates the cold air escapes and warm air enters the unit set. After coil cleaning I have the lfxs30766s model and evaporator locations out from the cabinet,. Read online, LG has issues with the compressor might not be too close to refrigerator... Other refrigerator for this inconvenience board is flashing 6 times always opened too frequently at least 1-2.... Both fans are clean and working correctly, the refrigerator door for few.

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